About us | Bathmate

Bathmate.ca is an Official Canadian/USA retailer of the Bathmate, Hydromax, Hydro and Xtreme  lines of products since 2007.
We have been selling the Bathmate direct from the manufacturer for over 13 years and work directly with the manufacturer to provide fast service and support for all our customers.


Delivery Information:

  • All orders are shipped via USPS/FEDEX/Canada Post.
  • Tracking information will be provided to you once we receive it from the shipping provider.
  • All orders are shipped in discreet packaging with no indication of what is inside.


Policies and Warranty Information:

  • 7 Days return policy on unopened items
  • Return shipping will be paid by customer
  • 10% administration & restocking fee on all products
  • 1 year manufacturer's warranty included
Contact Information:
    If you should have any issues with your order you can contact our support department by emailing: customerservice@bathmate.ca.