About Us

Bathmate.ca is an Official Canadian/USA retailer of the Bathmate, Hydromax, Hydro and Xtreme lines of products since 2007. We have warehouses in Toronto, Ontario Canada, as well as Michigan & Oregon, USA. For fastest shipping times your order will be shipped from the closet warehouse with stock.

Delivery Information:

All orders are shipped via USPS/FEDEX/Canada Post.
Tracking information will be provided to you once we receive it from the shipping provider.
All orders are shipped in discreet packaging with no indication of what is inside.

Policies and Warranty Information:

7 Days return policy on unopened items
Return shipping will be paid by customer
10% administration & restocking fee on all products
1 year manufacturer's warranty included

Contact Information:

If you should have any issues with your order you can contact our support department by emailing: customerservice@bathmate.ca.