About Us

Bathmate.ca is an Official Canadian/USA retailer of the Bathmate, Hydromax, Hydro and Xtreme  lines of products since 2007. We have warehouses in Toronto, Ontario Canada, as well as Michigan & Oregon, USA. For fastest shipping times your order will be shipped from the closet warehouse with stock.


Delivery Information:

  • All orders are shipped via USPS/FEDEX/Canada Post.
  • Tracking information will be provided to you once we receive it from the shipping provider.
  • All orders are shipped in discreet packaging with no indication of what is inside.


Policies and Warranty Information:

  • 7 Days return policy on unopened items
  • Return shipping will be paid by customer
  • 10% administration & restocking fee on all products
  • 1 year manufacturer's warranty included
Contact Information:
    If you should have any issues with your order you can contact our support department by emailing: customerservice@bathmate.ca.