About Us
Bathmate.ca is an Official Canadian/USA retailer of the Bathmate, Hydromax, Hydro and Xtreme lines of products since 2007. We have warehouses in Toronto, Ontario Canada, as well as Michigan & Oregon, USA. For fastest shipping times your order will be shipped from the closet warehouse with stock.
Delivery Information:
- All orders are shipped via USPS/FEDEX/Canada Post.
- Tracking information will be provided to you once we receive it from the shipping provider.
- All orders are shipped in discreet packaging with no indication of what is inside.
Policies and Warranty Information:
- 7 Days return policy on unopened items
- Return shipping will be paid by customer
- 10% administration & restocking fee on all products
- 1 year manufacturer's warranty included
If you should have any issues with your order you can contact our support department by emailing: customerservice@bathmate.ca.